This could be an issue with your firewall or it could be a glitch in the system. Occasionally after using Spotify’s offline mode, your computer will be unable to access the internet again. Spotify’s offline mode is great, but you still want to be able to connect online when you choose. Offline access is automatically revoked if your device is offline for more than 30 days. Your device being offline for more than 30 days. You are only allowed three offline devices at a time, syncing a fourth device will revoke access to the first device you synced.ģ. You will probably see this problem on your first device you synced offline. Make sure to include everything you’ve done so far so that they don’t ask you to do it again.ġ. If all else fails, post your problem on Spotify’s community forum. Check for issues that may be affecting the service.Ħ. The service might be experiencing technical difficulties. Reinstalling will make sure that you have an updated version installed while reverting all settings to default.ĥ. Your version might be out of date or network settings might have accidentally been changed. This means that you uninstall Spotify, reboot, delete any leftover files, if any, and then reinstall an updated version of the program. Talk to your network administrator to solve this problem. If you’re not comfortable doing this then the way to go would be to add a firewall exception for Spotify.ģ.Ěre you using Spotify in your office or school? Offices and schools usually have additional firewalls in place. If you get through without the error, then you can probably leave you firewall off. If successful, re-enable your antivirus (Very Important) then add Spotify to your antivirus software’s exception list to fix this problem.Ģ.ĝisable your firewall and try connecting again. Your antivirus software might be blocking Spotify’s attempts to access the internet. Temporarily disable your antivirus software. Just keep moving down the list until you either solve the problem or run out of steps.ġ. If you encounter this error, try these easy troubleshooting steps to isolate the problem.

This could be caused by incorrect settings or a firewall blocking the program’s access to the internet. Here are a few common errors encountered by Spotify users on Mac and a few tips that might just save the day:Įrror code 117 usually means that the Spotify app is having trouble communicating with its servers. Of course every program and service has its fair share of problems. Spotify Offline Mode Errors and Solutions

Spotify offline mode